COVID-19 Update: Metropolis Dermatology values the health and safety of our patients. Read more about how we are addressing the current situation.
COVID-19 Update: Metropolis Dermatology values the health and safety of our patients. Read more about how we are addressing the current situation.

FAQ

Scheduling with us is easy. You can Book Online directly through our website by clicking on the Book Online Button or Schedule A Consultation Button. You can also give us a call at (213) 319-3339 or email us at [email protected], and we will respond to your query each business day. We will give you all the instructions you’ll need to make your visit as seamless as possible, from how to get here to help you with insurance questions. We are happy to help!
If you feel ill, or are experiencing symptoms, please postpone your visit or schedule a video visit instead. Be advised, a mask is required to enter the building. We have strict protocols for sanitizing the clinic systematically, and all Metropolis team members wear masks. Temperature checks are performed upon entry to the clinic and visitors with readings higher than CDC guidelines will be asked to reschedule. We ask that patients attend their visit unaccompanied unless they are a minor. Please try to arrive within 5 minutes of your appointment time to avoid crowding in the waiting area.
Our current hours are listed here: We plan to offer additional hours as our practice grows to better serve our patients.
We know how hard it is to get to the doctors sometimes, especially during the weekdays, which is why in addition to being open some lunch hour and afterhours during the week, we will also initially be open two Saturday mornings per month, with plans to increase the number of Saturday hours based on need. We hope this adds an extra level of convenience for you.
We accept:
  • Self Pay
  • Medicare
  • Most major PPO plans:
  • Aetna
  • Anthem Blue Cross of CA
  • Blue Shield of CA
  • United Health Care
  • Cigna
  • Healthnet
  • MultiPlan
  • Oscar
Although we do check your insurance status prior to your visit automatically, some specific plans will actually still be out-of-network. We have no control over this, unfortunately. To best ensure that you are in-network, we ask that you confirm with your insurance - either online or via phone - that our clinic is indeed in network. If we are unable to confirm your status, you may have to pay out of pocket first, and you will have to obtain reimbursement from you insurance plan after the visit.

We recommend walking, rideshare services, or the Metro when visiting Metropolis Dermatology. The traffic situation in downtown can be challenging. However, we have researched this topic for you since we are in LA, and we understand that this is very important!

When you arrive in the building lobby, sign in at the security desk, and the concierge will allow you to take the elevator to the 10th floor (we are suite 1050, the double doors right off the main elevator lobby). The building is highly secured for everyone’s benefit.

Walking: What’s better than being able to walk to your dermatology clinic? For those of you working in DTLA and want to stop by during lunch hour or after work to avoid the traffic, just walk on over. It’s great for the environment and you get good exercise. We are located at the intersection of 9th Street and Figueroa Street in the reddish-brown First Republic Bank building, across from Smart and Final.

Ridesharing (Uber, Lyft, Bird, Lime, Jump): You don’t have to worry about parking, and it’s a cheap way to get around in LA. Our address is: 888 S Figueroa St, Ste 1050, LA, CA 90017

Taking the Metro: We are 2 blocks south of the main Metro hub downtown: 7th Street /Metro Center stop. This is the intersection for the RED, PURPLE, BLUE, and EXPO lines. We are only a 5-7 minute walk from the station in DTLA. This is a good option for those coming from Pasadena, Hollywood, or the Westside.

Parking Tips:

STREET PARKING
($1.50 PER HOUT - BEST OPTION)

757 FLOWER ST GARAGE
FLOWER BETWEEN 7TH AND 8TH ST
($7 FOR 10 HOURS)

833. FLOWER ST. GARAGE
FLOWER BETWEEN 8TH AND 9TH ST
($3 EACH 15MIN, $18 DAILY MAX)

WE DO NOT VALIDATE IN OUR BUILDING
WE ARE NOT AFFILIATED WITH METROPOLIS PARKING
($4.50 PER 15MIN, $39 DAILY MAX)

DENNY'S VALIDATES PARKING FOR $2
WITH A PURCHASE (UP TO 90 MINUTES)

Visit costs are variable and will depend on the medical complexity, number of issues, and length of visit. The costs and coverage, if you’re insured, is determined by your specific contract with your insurance company. After your copay is collected, the remainder of your services will be billed through your insurance company, and any remaining balance sent to you as a statement. Any visit fee does not include additional procedures done that day. We will be able to provide an estimate maximum costs for procedures done on the day of service. Based on your individual insurance plan, you will be responsible for an amount usually less than the estimate.

For our out-of-pocket or self-pay patients, see below:
Medical Initial Consultation Fee: $170
Medical Follow-up Fee: $150

Cosmetic Initial Consultation Fee: $170
-Fee can be fully credited to certain treatments including Botox, Dysport, fillers and lasers.

We accept cash, all major credit cards, as well as Apple Pay and Google Pay. FSA and HSA benefits are also welcomed. Unfortunately, we cannot accept regular Care Credit at this time, but we do accept Care Credit credit cards with the VISA logo.

A $50 charge will be assessed for late cancellations, last minute reschedule within 2 business day of the scheduled appointments, and no shows. Credit card on file is required.
In general, the insurance plans we accept do not require referrals. However student ppo plans often do. If you have insurance through your university, it is best to inquire with student health whether or not you a referral is required prior to your visit.

To make sure you get the most from your visit, here are the best practices and notes for booking esthetician services:

Please try to arrive on-time or a few minutes early.

Unlike a regular medical visit, where there is some presumed wait time, the timing for Aesthetician services is much more precise.With your schedule in mind, our providers work very hard to begin and end their treatments on time. Once you book a specific service, the start and end times of that service are set.

If you are running late, know that it may cut into your treatment time. We will accommodate you as much as is reasonably possible, but please know you are responsible for the reserved time in full.

Cancellations less than two full business day prior to the appointment (i.e. Monday for a Wednesday appointment) are subject to our standard cancellation fee.

Cancellations made one day ahead will incur a fee of $45. The basic charges for a 30-minute extraction session, or $95, which will automatically be charged to your card on file (required) for same-day cancellations and no shows for all aesthetician services. If you find that you must reschedule, you may request to cancel via our text/email reminder system up to 48 hours in advance or simply call the office.

Here at Metropolis, we will do everything we can to accommodate appointment changes and cancellations as required. While we do have systems in place to send confirmation calls/texts/emails for all appointments, it is still your responsibility to remember your appointment.

We value your time and appreciate you for viewing and supporting our policy, which ultimately preserves the quality service we hope to deliver.

Thank you for your understanding and we hope you enjoy the services!

Metropolis Team

Instagram - @metropolisdermatology

888 S Figueroa St #1050
Los Angeles, CA 90017

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JAMES Y. WANG, M.D.

Dr. Wang is a Harvard and UCLA-trained double Board-certified dermatologist and dermatopathologist. He specializes in diagnosing and treating skin cancers, psoriasis, eczema, and acne (including the safe use of Accutane). He is also an expert in anti-aging skincare, injectables, as well as laser treatments for scars, sunspots, and broken blood vessels. He has been named each year as Superdoctor, Top Doctor, and Top Dermatologist in various publications in the Los Angeles area.

He attended college at Washington University in St. Louis, where he graduated summa cum laude and Phi Beta Kappa in biology. He earned his MD from Harvard Medical School and, concurrently, his MBA in healthcare policy from Harvard Business School.

JEFF BONNAUD, PA-C

Jeff Bonnaud is a board-certified Dermatology Physician Assistant who has been practicing medicine & dermatology since 2014. Being a thought leader and educator within the field of dermatology, Jeff Bonnaud’s meticulous approach and outstanding patient care has earned him recognition as a 2020 World Leader in Healthcare and 2020 Top Physician Assistant by the International Association of Healthcare Professionals. Jeff focuses on underlying health conditions, and provides a comprehensive approach to all layers of the skin and degrees of aging with a combination of skincare, peels, facials, injectables, energy based devices like lasers, and even surgery if needed.

A graduate of UCLA, Harvard University, and Quinnipiac University’s PA Program, PA Bonnaud began his career in adult outpatient Internal Medicine with Brigham & Women’s Hospital in Boston, MA where this invaluable experience provided a deeper understanding for underlying and complex conditions seen within dermatology. For nearly five-years, Jeff worked in cosmetic & medical dermatology in Boston earning a loyal patient following and reputation. Jeff Bonnaud is a national thought leader and educator within dermatology regarding biologic and treatment therapies with a high emphasis on autoimmune inflammatory conditions like psoriasis and eczema. He currently sits on multiple pharmaceutical advisory boards to help shape further advances in treatments.

TIFFANY WANG, PA-C

Tiffany Wang, a Certified Physician Assistant (PA-C), graduated with the distinction of Salutatorian from the Southern California University of Health Sciences’ Master of Science Physician Assistant program. She has completed a Dermatology Fellowship through the Society of Dermatology Physician Assistants and is an active member of the American Academy of Physician Assistants, the Society of Dermatology Physician Assistants, and the California Academy of Physician Assistants.

Tiffany has always had a passion for medical and cosmetic dermatology and aspires to make everyone feel like the best version of themselves. Tiffany finds joy in being able to help a patient find what works best for them. She loves all things dermatology and skincare and is excited to bring her passion to Metropolis Dermatology.

LADAN AFFIFI, MD

Dr. Affifi was born and raised in Southern California. She attended the University of California, Berkeley for her undergraduate education and graduated with a Bachelor of Arts in Public Health. She subsequently obtained a Master's degree from Columbia University in nutritional studies before she matriculated into medical school at the University of Miami Miller School of Medicine where she graduated with research distinction.

During medical school, Dr. Afifi was recognized for her academic achievements and patient care and was inducted into both the Alpha Omega Alpha Honor Medical Society and the Gold Humanism Honor Society and was the recipient of the Glasgow-Rubin Award from the American Medical Women’s Association for graduating in the top ten percent of her class.

Dr. Afifi completed her preliminary year in internal medicine at Pennsylvania Hospital- University of Pennsylvania Hospital System before moving to Los Angeles to begin her training in dermatology at the University of California, Los Angeles, where she currently is the chief resident. Dr. Afifi has authored numerous peer-reviewed articles and textbook chapters as well as given presentations at conferences.

Outside of work, Dr. Afifi loves the beautiful Southern California weather and enjoys hiking, biking, culinary exploration, playing tennis and traveling.

OMAR BARI, MD

Dr. Bari is a UCLA-trained dermatologist specializing in medical, surgical, and cosmetic dermatology. He is an expert in treating the full range of skin disease but also passionate about neurotoxin (e.g., BOTOX®), filler, and many other aesthetic interventions.

After being raised in Indiana, Dr. Bari graduated magna cum laude from Harvard University. He then worked as a management consultant at McKinsey & Company before earning his medical degree at UC San Diego. He remained in southern California to pursue his dermatology residency at UCLA. Dr. Bari continues to be active in research and has authored over 15 publications.

Outside of dermatology, Dr. Bari enjoys Los Angeles’ dynamic restaurant scene, high intensity interval training, and the NFL.

SHAUNA HIGGINS, MD

Dr. Higgins was born and raised in Los Angeles, California. She attended Brown University for her undergraduate education where she studied Human Biology and Business Economics while simultaneously studying Photography at the Rhode Island School of Design. She earned her MD from the UCLA David Geffen School of Medicine, where, in addition to acquiring a number of academic honors, she served as Editor-In-Chief of The Beat Art and Literary Magazine showcasing the creativity of members of the UCLA health sciences community.

Dr. Higgins has completed several years of research both at the University of Southern California and the University of Nebraska Medical Center where she managed and conducted a number of epidemiological, clinical, and translational science research studies in melanoma and non-melanoma skin cancer, patient-related satisfaction outcomes, and complementary and alternative medicine.

She has authored dozens of publications, several book chapters, and has presented over 30 abstracts via poster or oral presentation. She completed her internal medicine year of training within the Yale-New Haven Health System and is currently finishing her residency in dermatology at the University of Southern California + LA County Hospitals residency program.

STARLA MCDOWELL

Starla has been a licensed Aesthetician for over 10 years and is also a Certified Dermatology Technician through the Association of Certified Dermatology Techs (ACDT). In addition, she is certified in Skinceuticals and Dermalogica, as well as having extensive experience working with medical grade skin care lines.

Starla thrives in an environment where she is able to help people feel their best while supporting their skin health and enjoys customizing treatments based on her clients’ individual skincare needs.

ALMA STEGLAU

Alma is a Licensed Aesthetician that has provided luxurious and corrective skin care services for 5+ years. She continues her education with post graduate courses and seminars to keep up with the latest technologies.

She holds several advanced esthetics certifications which include but are not limited to treatments of acne, hyperpigmentation, and anti-aging. She is also trained in several clinical and organic skincare lines.

A lifelong passion for skincare drives her desire to educate and help people feel good inside and out. Her gentle touch and technical skincare expertise will leave the skin wanting more!

WHITNI

With tenure experience in various roles within the Los Angeles dermatology community, Whitni joined Metropolis Dermatology as practice manager at a critical time; the very beginning of the global pandemic. As a native Angeleno and graduate of nearby California State University, Dominguez Hills, Whitni contributes a strong sense of pride in serving the Los Angeles community. As practice manager, she strives to be an effective yet compassionate team leader, who champions our mission to "Do Derm Differently", by supporting our clinical providers, actively advocating for our staff, and collaborating to cultivate authentic experiences for our clients.