FAQ

Scheduling with us is easy. You can Book Online directly through our website by clicking on the Book Online Button or Schedule A Consultation Button. You can also give us a call at (213) 319-3339 or email us at [email protected], and we will response to your query each business day. We will give you all the instructions you’ll need to make your visit as seamless as possible, from how to get here to helping you with insurance questions. We are happy to help!
Our current hours are listed here: We plan to offer additional hours as our practice grows to better serve our patients.
We know how hard it is to get to the doctors sometimes, especially during the weekdays, which is why in addition to being open some lunch hour and afterhours during the week, we will also initially be open one Saturday morning per month, with plans to increase the number of Saturday hours based on need. We hope this adds an extra level of convenience for you.
We accept:
  • Self Pay
  • Medicare
  • Most major PPO plans:
    • Aetna
    • Anthem Blue Cross of CA
    • Blue Shield of CA
    • United Health Care
    • Cigna
    • Healthnet
    • MultiPlan
    • Oscar
    • Tricare
Although we do check your insurance status prior to your visit automatically, some specific plans will actually still be out-of-network. We have no control over this, unfortunately. To best ensure that you are in-network, we ask that you confirm with your insurance - either online or via phone - that our clinic is indeed in network. If we are unable to confirm your status, you may have to pay out of pocket first, and you will have to obtain reimbursement from you insurance plan after the visit.

We recommend walking, rideshare services, or the Metro when visiting Metropolis Dermatology. The traffic situation in downtown can be challenging. However, we have researched this topic for you since we are in LA, and we understand that this is very important!

When you arrive in the building lobby, sign in at the security desk, and the concierge will allow you to take the elevator to the 10th floor (we are suite 1050, the double doors right off the main elevator lobby). The building is highly secured for everyone’s benefit.

Walking: What’s better than being able to walk to your dermatology clinic? For those of you working in DTLA and want to stop by during lunch hour or after work to avoid the traffic, just walk on over. It’s great for the environment and you get good exercise. We are located at the intersection of 9th Street and Figueroa Street in the reddish-brown First Republic Bank building, across from Smart and Final.

Ridesharing (Uber, Lyft, Bird, Lime, Jump): You don’t have to worry about parking, and it’s a cheap way to get around in LA. Our address is: 888 S Figueroa St, Ste 1050, LA, CA 90017

Taking the Metro: We are 2 blocks south of the main Metro hub downtown: 7th Street /Metro Center stop. This is the intersection for the RED, PURPLE, BLUE, and EXPO lines. We are only a 5-7 minute walk from the station in DTLA. This is a good option for those coming from Pasadena, Hollywood, or the Westside.

Parking: Although there is an attached parking structure in the building for your convenience (entrance from Figueroa Street), we do not validate. There is also limited metered street parking on surrounding streets.

Some people choose to park at the Ralph's grocery store one block away (garage has two entrances - one on Flower and one on Hope - 90 min validated parking if you stop in) or Smart & Final store across the street. In either case, we recommend you do stop in as a customer. We are not responsible for tickets or towed vehicles.

Visit costs are variable and will depend on the medical complexity, number of issues, and length of visit. The costs and coverage, if you’re insured, is determined by your specific contract with your insurance company. After your copay is collected, the remainder of your services will be billed through your insurance company, and any remaining balance sent to you as a statement. Any visit fee does not include additional procedures done that day. We will be able to provide an estimate maximum costs for procedures done on the day of service. Based on your individual insurance plan, you will be responsible for an amount usually less than the estimate.

For our out-of-pocket or self-pay patients, see below:
Medical Initial Consultation Fee: $175
Medical Follow-up Fee: $150

Cosmetic Initial Consultation Fee: $175
- Fee can be fully credited to treatments

We do not currently charge a no-show or last-minute cancellation fee. However, we ask that you help us by calling in at least 24 hours prior to any changes you foresee. This will allow us to schedule others who otherwise may not have a chance to be seen. We understand that emergencies do happen. However, after the third no-show to appointments, we will no longer be able to book your for future appointments.
We do offer a membership service for a fixed amount per year. This gives our members preferential access to popular booking times as well as promotions. This service is by invitation only.
Referrals are not needed to be seen by us.
We do! We have a combination of the best innovative skincare lines as well as ones that we personally formulate for our patients. We strive to have the highest quality ingredients that are natural. Please visit our skincare products page to see what we offer. You can order online and the products can be shipped to you. We recommend that you come in for a consultation to determine what skin type you have so the correct products can be recommended for you.

Instagram - @metropolisdermatology

888 S Figueroa St #1050
Los Angeles, CA 90017

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